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End User License Agreement

Last updated: September 18, 2026

This End User License Agreement (this "Agreement") is between Barrow AI, Inc., a Delaware corporation ("Barrow," "we," or "us"), and the individual or entity that installs or uses the Software ("you"). It governs the Barrow for Word add-in for Microsoft Word and any other Barrow client software we make available (the "Software"). By installing or using the Software, you agree to this Agreement. If you do not agree, do not install or use the Software.

1. License Grant

Subject to this Agreement and to your payment of the applicable fees, Barrow grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software for your internal business purposes during your subscription term. If you accept this Agreement on behalf of an organization, you represent that you have authority to bind that organization, and "you" means that organization.

2. Subscription Required

The Software is a client for the Barrow service and requires a Barrow account and an active paid subscription, which is purchased from Barrow separately from the store or marketplace through which the Software was obtained. Subscriptions are sold per organization at rates agreed with that organization. If a subscription lapses or is cancelled, the Software will stop providing licensed functionality.

3. Restrictions

You may not:

  • copy, modify, translate, or create derivative works of the Software;
  • reverse engineer, decompile, or disassemble the Software, except to the extent that applicable law expressly permits it despite this limitation;
  • rent, lease, lend, sell, sublicense, or provide the Software as a service to third parties;
  • remove or obscure any proprietary notices;
  • use the Software to build a competing product or to circumvent usage limits, licensing, or billing; or
  • use the Software in violation of applicable law or of our Terms of Service.

4. Your Content

You retain ownership of the documents, source materials, and other content you provide through the Software. You grant Barrow only the rights necessary to process that content to deliver the service you requested. Our handling of that content is described in our Privacy Policy. You are responsible for having the rights necessary to submit the content you submit.

5. Drafts Require Professional Review

All output produced through the Software is a preliminary draft generated with the assistance of artificial intelligence. It is not a final report, is not professional advice, and may contain errors or omissions. A qualified Environmental Professional must review, validate, and approve any output before it is relied upon, distributed, filed, or presented as completed work product. You are solely responsible for the final reports you issue.

6. Ownership

The Software is licensed, not sold. Barrow and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted except as expressly stated in this Agreement.

7. Updates

Barrow may provide updates, fixes, and new versions of the Software, which this Agreement also covers. Because the Software is delivered as a hosted client, updates may apply automatically. We may change or discontinue features; where a change materially reduces functionality you have paid for, your remedy is set out in your subscription agreement with us.

8. Third-Party Platforms

The Software runs inside Microsoft Word and may be obtained through Microsoft AppSource. Your use of Microsoft products and of any store through which you obtained the Software is governed by those providers' own terms. Barrow is solely responsible for the Software and for support of it; Microsoft is not a party to this Agreement and provides no warranty or support for the Software.

9. Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BARROW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR FREE, OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BARROW WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SOFTWARE. BARROW'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS YOU PAID TO BARROW FOR THE SOFTWARE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits apply even if a remedy fails of its essential purpose and do not limit liability that cannot be limited under applicable law.

11. Term and Termination

This Agreement takes effect when you install or use the Software and continues until terminated. It terminates automatically if your subscription ends, and Barrow may terminate it if you breach it. On termination you must stop using the Software and remove it. Sections 3, 4, 6, 9, 10, and 12 survive termination.

12. Governing Law

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict of laws rules. The dispute resolution provisions of our Terms of Service apply to disputes under this Agreement.

13. Entire Agreement

This Agreement, together with our Terms of Service and Privacy Policy, is the entire agreement about the Software and supersedes prior discussions about it. If a provision is held unenforceable, the rest remains in effect. Questions about this Agreement go to legal@barrow.site.